Doncaster Airport is best small UK airport for 3rd year running

The Airport topped the Which? list once again

Doncaster Sheffield Airport (DSA/EGCN) is celebrating after topping the Which? Best & Worst Airport list for the third year in a row in the under 10 million passengers category.

The Airport scored highly in the survey which showed that 97% of passengers would recommend the airport and the airport had an overall score of 86%.

Doncaster Sheffield Airport has been enjoying a good period of growth passenger numbers expected to hit 1.45 million in 2019/20 period and has seen a raft of new routes including long haul flights to Orlando Sanford and Cancun.

Speaking about the accolade Robert Hough, Chairman of Doncaster Sheffield Airport, said: “We’re proud to be judged the UK and the North’s best airport, this is great recognition of the exceptional customer service offered by every single member of the team. We have always set out to deliver a top-class passenger experience that people can’t get at any other airport. Lengthy queues, disruption and hassle are not what people should experience when at an airport.

“We’ve enjoyed a strong performance this year with more routes announced than any other airport in the UK. Looking towards 2020 we will be focussing our efforts in delivering the next stage of our Masterplan, which has already received overwhelming support, from our local contribution, to the national level impact we can make with via a simple rail connection into the East Coast Mainline.”

In contrast, Belfast International was named the worst with an overall score of just 42%

For large airports (over 10 million), Heathrow Terminal 5 came out on top whilst London Luton was the worst.

Top 3 Airports (under 10 Million)

  • Doncaster Sheffield 86%
  • London Southend 79%
  • Southampton 77%

Top 3 Airports (over 10 million)

  • London Heathrow Terminal 5 66%
  • Birmingham 65%
  • London Heathrow Terminal 2 64%

About Nick Harding 1934 Articles
Nick is the senior reporter and editor at UK Aviation News as well as working freelance elsewhere. He has his finger firmly on the pulse on Aviation, not only in the UK but worldwide. Nick has been asked to speak in a professional capacity on LBC, Heart and other broadcast networks.