Travel companies have written to the UK Government to ask them to give the Civil Aviation Authority (CAA) more powers to fine airlines that don’t fulfil their obligations to passengers when flights are delayed or cancelled. The joint letter was sent by loveholidays, On the Beach, Riviera Travel, and Thomas [read more]
The UK’s Civil Aviation Authority (CAA) has stepped in to force Wizz Air to look at rejected claims from passengers after it said the airline was failing in its legal obligations to passengers. In an unprecedented move by the CAA Wizz Air must review all claims for additional expenses, welfare [read more]
Low-cost carrier Wizz Air (including Wizz Air UK) recently hit the headlines after reporting losses of €285 million but for passengers and staff, the woes lie deeper within the airline, particularly when it comes to its responsibilities towards passengers when flights are cancelled or delayed. One thing we can be [read more]
Consumer champion Which? has called on the Civil Aviation Authority to investigate easyJet and whether it has broken the law when dealing with flight cancellations. The call from Which? centres around what options easyJet passengers were made aware of when they were informed that their flight had been cancelled. Under [read more]
The Civil Aviation Authority (CAA) is today issuing a landmark package of measures to support pilots and air traffic controllers with an HIV diagnosis to continue in their careers. Working with the Terence Higgins Trust, the CAA’s new guidance details how flight crew and controllers will be medically assessed to [read more]
The Transport Select Committee has said that current powers held by the UK aviation regulator, the Civil Aviation Authority (CAA) are inadequate to deal with airlines that avoid refunding customers for cancelled flights. In the UK Aviation: Reform For Take-Off the committee recommends giving the CAA the power to fine [read more]
A man has pleaded guilty to illegally arranging the flight which killed Emiliano Sala when it crashed near the channel islands in 2019. David Henderson (66) of East Ridings in Yorkshire entered a guilty plea at Cardiff Crown Court to the charge of attempting to discharge a passenger without valid [read more]
The Competition and Markets Authority (CMA) has said that the law about airline refunds lacks clarity as to who is liable if a flight operates but the passenger can’t travel for legal reasons. The statement was made as the CMA closed its investigation into British Airways and Ryanair over the [read more]
The UK’s Civil Aviation Authority (CAA) has issued a series of safety notices about aircraft returning to service after being stored for long periods during the Coronavirus pandemic. The most critical one, SN2021/014 relates to blocked pitot tubes and follows at least three occurrences of blocked pitot tubes causing airspeed [read more]
The High Court of England and Wales has ruled that Irish budget airline Ryanair (FR/RYR) should compensate passengers whose flights were disrupted as a result of the 2018 strike by Ryanair pilots. The airline had argued that the strikes were exceptional circumstances and beyond their control so it shouldn’t have [read more]
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