Consumer survey specialist Which? has released its annual airline survey with Jet2 and Loganair topping the short-haul airline lists where Ryanair was placed last. British Airways, which used to brand itself as the world’s favourite airline, is at the bottom of the long-haul list with Singapore Airlines and Etihad topping [read more]
The annual airline survey carried out by Which? has ranked low cost carrier Wizz Air as the worst UK airline in its latest findings. In the survey, which asked over 8,000 travellers, Wizz Air received a one star rating for boarding, cabin environment and seat comfort. Combined with Civil Aviation [read more]
Consumer champion Which? has called on the Civil Aviation Authority to investigate easyJet and whether it has broken the law when dealing with flight cancellations. The call from Which? centres around what options easyJet passengers were made aware of when they were informed that their flight had been cancelled. Under [read more]
Irish budget airline Ryanair (FR/RYR) has hit back at Which? and exposed its “false and misleading claims” that Ryanair is not refunding customers and deliberately misleading them. Which? alleges that Ryanair claims that “every passenger booked with the airline has been refunded” but the airline makes it clear that this [read more]
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