Pegasus Airlines rolls out AI cabin announcements

Pegasus Airlines Airbus A320NEO
Pegasus Airlines Airbus A320NEO

Turkish low-cost carrier Pegasus Airlines (FlyPGS) is rolling out AI-enabled cabin announcements across its fleet in a ground-breaking new multilingual project to improve passenger experience.

Developed by Pegasus Innovation Lab, established last year in Silicon Valley, the AI system is programmed with the synthesised voices of pilots who work at Pegasus and will provide personalised announcements in Spanish, Arabic and Russian following the Turkish and English announcements which the flight crew will still make.

The system will use AI to ensure the announcements include flight information, weather, destination, the captain’s name, and flight duration meaning passengers will hear announcements in their native language. All of the information will be updated before take-off for each flight.

The system is rolling out on all Pegasus flights to destinations where the language spoken is either Spanish, Arabic or Russian.

About Nick Harding 2015 Articles
Nick is the senior reporter and editor at UK Aviation News as well as working freelance elsewhere. He has his finger firmly on the pulse on Aviation, not only in the UK but worldwide. Nick has been asked to speak in a professional capacity on LBC, Heart and other broadcast networks.

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